Nassau Cruise Port

Wi-Fi Terms & Conditions

Last updated: 12 February 2026

These Terms & Conditions apply to the Wi-Fi Services, including Free Wi-Fi and Premium Wi-Fi, provided at Nassau Cruise Port.

By accessing or using any Wi-Fi service, the "Wi-Fi Service", at Nassau Cruise Port, you confirm that you have read, understood, and agreed to these Terms.

These Wi-Fi Terms are separate from and independent of Nassau Cruise Port's general Website Terms of Use.

Service Provider

The Wi-Fi Services at Nassau Cruise Port are operated by GETWIFED Inc. in partnership with Nassau Cruise Port Ltd.

GETWIFED Inc. is responsible for the technical operation and delivery of the Wi-Fi network. Nassau Cruise Port Ltd. provides venue access only and does not guarantee the availability, performance, or security of the Wi-Fi Services.

To the fullest extent permitted by law, Nassau Cruise Port Ltd. shall have no liability arising out of or in connection with the use of the Wi-Fi Services.

Wi-Fi Service Description

Two categories of Wi-Fi service may be available:

• Free Wi-Fi: Complimentary access with limited speed, bandwidth, session duration, and/or functionality.
• Premium Wi-Fi: Paid access providing prioritised access to the port's wireless network, offering higher speed limits and extended session availability compared to the complimentary service.

The Premium service is provided on a best-efforts basis. While prioritisation is applied, specific speeds, latency, uninterrupted access, or performance levels are not guaranteed and may vary due to:

• Network congestion
• Number of concurrent users
• Physical location within the port
• Device capability and configuration
• Technical, environmental, or structural factors

Premium access applies only to the device used during purchase unless otherwise stated at sign-up.

Reasonable network management and fair use policies may be applied to ensure overall network integrity and equitable bandwidth allocation.

Pricing, VAT and Access Duration

Charges

Premium Wi-Fi is charged at USD $5.00 per 24-hour period, including 10% Value Added Tax (VAT), in accordance with the laws of the Commonwealth of The Bahamas.

Prices are clearly displayed prior to payment.

Free Wi-Fi is provided without charge but remains subject to these Terms.

VAT Compliance

All Premium Wi-Fi services are subject to Bahamian VAT. VAT is itemised at checkout and reflected in the payment confirmation.

Access Start and Expiry

Premium Wi-Fi constitutes a digital service delivered immediately upon successful payment authorisation.

By completing a purchase, the user expressly acknowledges and agrees that:

• Access begins immediately upon activation.
• The service provides 24 consecutive hours of access from activation.
• The 24-hour access period runs continuously and cannot be paused, suspended, or extended.
• Access expires automatically at the end of the 24-hour period, regardless of usage time, inactivity, or temporary disconnection.

Activation is deemed successful where system authentication logs confirm access credentials have been issued to the purchasing device.

Once activation occurs, the right to cancel is waived to the extent permitted by applicable law.

Payments and Transactions (Premium Wi-Fi Only)

Payments are processed securely via authorised third-party payment providers, including PayPal entities operating in Panama, Apple Pay, Google Pay, or card processors.

GETWIFED Inc. does not store full card or digital wallet credentials.

Payment processing is subject to the terms and conditions of the relevant payment provider. Use of such providers does not alter the contractual relationship between the user and GETWIFED Inc.

If payment authorisation fails, Premium access will not be granted.

Nassau Cruise Port Ltd. is not a party to payment processing and shall have no liability in respect of billing matters.

Refunds, Disputes and Chargebacks

Refund Policy

Premium Wi-Fi is a digital access service delivered immediately upon activation. Refunds are not provided for:

• Partial use of the service
• Early disconnection
• Network congestion
• Reduced speeds
• Temporary interruptions
• Device-specific issues
• Incorrect network selection
• User configuration issues
• Environmental signal variation

Refunds will not be issued once Premium access has been successfully activated and made available.

Refunds will only be considered where a verified technical fault within GETWIFED Inc.'s core network infrastructure prevented activation of the purchased service.

Duplicate purchases made on the same device within the same 24-hour period may be reviewed for adjustment at GETWIFED Inc.'s sole discretion, provided notification is made within 24 hours of transaction.

All billing matters are reviewed in accordance with these Terms. Free Wi-Fi access is provided without charge and therefore is not eligible for refunds or compensation.

Chargebacks and Payment Disputes

Unauthorised, abusive, or unjustified chargebacks may result in:

• Immediate suspension of access
• Blocking of future Premium purchases
• Submission of service usage evidence to the payment provider

GETWIFED Inc. reserves the right to dispute chargebacks where activation logs confirm that service access was successfully delivered.

Eligibility

You must be at least 13 years of age to use Premium Wi-Fi.

Users under 18 must have consent from a parent or legal guardian.

Fair Use and Prohibited Activities

Wi-Fi Services are provided for personal, non-commercial use only. You must not:

• Share, resell, or redistribute access
• Provide connectivity to additional users or devices without authorisation
• Circumvent network controls or usage limitations
• Engage in unlawful, harmful, or abusive activity

GETWIFED Inc. may limit bandwidth, suspend, or terminate access where misuse or abnormal usage patterns are detected.

Suspension and Termination

GETWIFED Inc. may suspend or terminate Premium access immediately and without refund if:

• These Terms are breached
• Fraud or abuse is detected
• Security risks arise
• Required by law or regulatory authority
• Network integrity or other users are impacted

No prior notice is required where immediate action is necessary.

Security Disclaimer

Public Wi-Fi networks carry inherent security risks.

Users are responsible for protecting their device and data, including:

• Maintaining up-to-date software and security tools
• Avoiding transmission of sensitive information
• Using encrypted (HTTPS) connections

To the fullest extent permitted by law, neither GETWIFED Inc. nor Nassau Cruise Port Ltd. shall be responsible for data loss, device damage, or unauthorised access resulting from use of the network.

Data Protection and Privacy

Personal data is processed in accordance with the Bahamas Data Protection (Privacy of Personal Information) Act, 2003, applicable data protection laws, and recognised international data protection standards.

Data may be processed outside The Bahamas where necessary for service delivery, subject to appropriate safeguards.

Data processing details, including categories collected, retention periods, and user rights, are further outlined on our support website: www.getwifedinc.com.

Limitation of Liability

To the fullest extent permitted by Bahamian law:

• Wi-Fi Services are provided without warranties of performance, speed, or availability.
• Neither GETWIFED Inc. nor Nassau Cruise Port Ltd. shall be liable for indirect, incidental, consequential or economic loss, including loss of profit, business interruption, missed travel arrangements, or data loss.
• Total aggregate liability arising from or in connection with a Premium Wi-Fi session shall not exceed the amount paid for that Premium Wi-Fi session.
• No liability shall arise in connection with Free Wi-Fi access.

Neither GETWIFED Inc. nor Nassau Cruise Port Ltd. shall be liable for service disruption caused by events beyond its reasonable control, including but not limited to power failure, upstream internet provider outages, governmental action, port authority decisions, or force majeure events.

Changes to These Terms

These Terms may be updated at any time. The version displayed on the captive portal at the time of purchase applies to that session.

Continued use of the service constitutes acceptance of any updates.

Governing Law

These Terms are governed by the laws of the Commonwealth of The Bahamas. Any disputes shall be subject to the exclusive jurisdiction of the Bahamian courts.